Want to see what the future of shopping looks like?
A powerful video created by Resource Interactive and shown at the Shop.org Summit this morning demonstrates how shopping is changing. Don’t believe in the power of social media or mobile? Take three...
View ArticleHow URBN CEO Glen Senk sees mobile as a game-changer
Glen Senk just seems like one of those people you want to work for. Dressed meticulously in a colorful blue bowtie and perfectly tailored suit (the first thing from his Shop.org Summit keynote that...
View ArticleThe obstacles, enablers and best practices for mobile commerce
Put two retail industry veteran executives from Forrester Research and Steve Madden on a webinar and you will have so much content that you may need to watch it three times to pull together a recap....
View ArticleIt’s a holly, jolly (mobile) Christmas
As Forrester analyst Sucharita Mulpuru told retailers during the 2009 Shop.org Annual Summit (and I’ll paraphrase here), “If you like social, you’re going to love mobile.” In the scant year since,...
View ArticleHow to leverage wish lists and gift registries to maximize sales
As someone who does the vast majority of my shopping online, I’m acutely aware of impending holiday shipping deadlines and at this late stage in the game, I’m hoping online gift registries and wish...
View ArticleThe mobile impact: Shopkick founder talks foot traffic, analytics and...
Last year, right around this time, location-based mobile apps were just starting their upswing into the daily life of shoppers. And last year, right around this time on Retail’s BIG Blog, we profiled...
View ArticleBIGresearch report showcases trends in tablet retail
The rapid rate at which tablets and smartphones have been adopted in the past 12 to 24 months has left retailers scrambling to understand more about these consumers. Thanks to our research partner,...
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From couch to store, tablets matter
For multichannel retailers, tablets aren’t just part of the mobile category, they’re an in-store sales tool as well. At the Shop.org Annual Summit, Josh Himwich, Vice President of Products at Refinery...
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Seven tips to get a grip on YouTube SEO
I’ve been working with search engine optimization mastermind Stephan Spencer for nearly five years. During this time he’s shared hours of his expertise and strategy on all things SEO with the Shop.org...
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Tracking the evolution of the modern retail organization
At Shop.org’s First Look event during Retail’s BIG Show, Executive Director Vicki Cantrell moderated a panel of e-commerce executives from Belk, Charming Shoppes and REI to discuss challenges and...
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Five ways small businesses should start out on Twitter
“To tweet or not to tweet?” It’s a question small, mid-sized and global companies are answering every day. Next to the in-store experience, Twitter has become as close to a real-time conduit for...
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How targeting online Easter shoppers via mobile devices can yield sales,...
For winter-weary consumers, Easter signals a return to warmer weather (we hope!) as well as a chance to get out and celebrate a bit. According NRF’s 2013 Easter consumer spending survey conducted by...
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Making the case for international e-commerce: Five tips for going global
E-commerce markets in South America, Europe and the United Kingdom can range from “emerging” in some areas to just as developed as the United States in others. Each has distinctive catalysts and...
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A ‘new face’ for Shop.org’s Board Nominations
We have our own sort of March Madness underway here at Shop.org. We’ve made a strategic decision to move up the annual nomination process for Shop.org’s Board of Directors to the spring each year. This...
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How retailers should prioritize the demand for same-day delivery
Members tell me they like being part of the Shop.org community for many reasons: our community spirit, networking, events, research, and thought leadership, just to name a few. My team and I are...
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How organizational structures are changing – and which questions to ask in...
In any industry – and especially in retail – evolution comes with the territory. More often than not it’s a visible change, something customers can tangibly see or feel. But as Shop.org’s March webinar...
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Why Facebook, Sur La Table and Abercrombie & Fitch love serving on the...
For the past five years I have had the pleasure of working directly with dozens of members of the Shop.org Board, many of whom represent some of the finest minds in digital retail. This past year we...
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Fresh approaches to fundamental issues in retail
Compete on something other than price? Harness word-of-mouth to increase conversion and organic search traffic? Integrate your print catalog more directly into your digital commerce strategy? If you...
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Just the facts: Five things to know about the Marketplace Fairness Act
If you work in digital retail, you’ve almost certainly heard about the Marketplace Fairness Act by now. But you might not know all the details. To help make sure Shop.org members are informed, we have...
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Shop.org’s snapshot of the rise in tablet adoption
U.S. online retail sales for the first quarter of 2013 topped $50.2 billion, according to comScore, reflecting a 13 percent year-over-year growth. But one of the more interesting statistics was that...
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